Our Highlights of 2015
2015 was a year of great success for Harbour and we achieved a lot of things we’re proud of. We supported the Big Buzz Plymouth Visioning Event, delivered talks across the city, moved offices, and had one of our existing certifications successfully renewed.
Hyde Park House
This year we faced the logistical challenge of moving our front line offices from Ermington Terrace to Hyde Park House. Presenting both a logistical and cultural shift, the move has been nothing but positive since, having our teams based close to some of our partner agencies such as Livewell Southwest has certainly helped us improve our service. Not only this but having offices with lift access means that we’re much more accessible to even more clients.
Big Buzz Plymouth Visioning Event
Held in November, the Big Buzz Visioning Event looked at the best ways to support and improve client experiences in regards to accessing services in Plymouth. The 2 and half day event that Harbour supported drew some 148 attendees from across the city.
Harbour in the community
Another highlight of 2015 for Harbour was participating in several awareness events across Plymouth. We delivered talks in many locations including the British Legion and Derriford Hospital Accident and Emergency Department. We also held drug and alcohol training events at Plymouth University, University of St Mark and St John and Peninsula Medical School.
Successfully renewing our certification
Harbour picked up the ISO9001:2008 certification in January 2015 and this has been successfully reviewed and renewed from December 2015, identifying that we have quality management systems in place to be more effective at how we provide our services.